If you have extra questions about this answer, please click "Comment". If the answer is helpful, please click "Accept Answer" and kindly upvote it. Please refer to the Repair Office from the Control Panel part of this article. If that doesn't help, using Online Repair to repair Office from the Control Panel. Go to Control Panel > Mail > Show Profiles > Add, then re-add your account. I have noticed that you have configured your O365 account and Exchange account into one profile, please try to create a profile for each account and test if the issue continues: What detailed version of Outlook are you using? Please make sure that you have upgraded it to the latest version (File > Office Account Update Now).Please refer to this article: How to perform a clean boot in Windows. If the issue only occurs with this computer, to check if the issue is caused by any other program on your computer, reboot your computer with clean boot. Does the issue only exist on this specific device? Can this problem be reproduced in other clients?.In order to better understand your problem, could you provide some detailed information:
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